Refund & Returns Policy
Last Updated: [Insert Date]
Thank you for shopping with us. We want you to be completely satisfied with your purchase. If you are not satisfied, please review our refund and return policy below.
Returns
- Products can be returned within 7 days of delivery.
- Items must be unused, undamaged, and in their original packaging with all accessories, manuals, and invoices included.
- Returns requested after the return period may not be accepted.
Non-Returnable Items
The following items are not eligible for return:
- Products damaged due to misuse or improper handling.
- Items with missing accessories or packaging.
- Products showing signs of wear, physical damage, or unauthorized repairs.
Refunds
- Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5–7 business days.
- Refunds will be credited to the original payment method used during purchase.
Damaged or Defective Products
If you receive a damaged, defective, or incorrect product:
- Contact us within 48 hours of delivery.
- Provide your order number and clear photos/videos of the issue.
- We will arrange a replacement or refund after verification.
Exchange Policy
- Exchanges are available only for defective or damaged products, subject to stock availability.
- If a replacement is unavailable, a full refund will be issued.
Return Shipping
- If the return is due to our error (wrong, defective, or damaged product), return shipping costs will be covered by us.
- For other returns, shipping charges may be deducted from the refund amount.
Contact Us
For return or refund requests, contact us at:
Email: support@yourstore.com
Phone: +91 XXXXX XXXXX
Address: Your Business Address
We appreciate your trust and will do our best to resolve any issues quickly and fairly.